Help & support
Draft: details marked "to be confirmed" are not final yet.
How to reach ClusterFit and solve common problems yourself.
Contact us
Email [email protected]. For privacy questions and requests about your data: [email protected].
Mention the email address of your account (never your password), your device and what happened. We answer as soon as we can. For requests about personal data, the response periods described in the Privacy Policy apply.
Solve it yourself
- Forgot your password: choose "Forgot password?" on the login screen.
- Confirm or change your email address, or change your password: Profile > Account settings.
- No reminders: check that reminders are on in Profile > Reminders and that notifications for ClusterFit are allowed in your device settings.
- Change the language: Profile > App.
- Delete your account: Profile > Account settings > Delete account, or on the web at https://api.clusterfit.app/account/delete?lang=en.
Report a security problem
Found a security problem? Email [email protected] with the details, and please do not share them publicly until we have fixed it.